Legal Documents

Kriya11 Privacy Policy — Our Commitment to Protecting Your Data

Read kriya11's Privacy Policy to understand in detail how your personal information is collected, used, and protected — and enjoy complete peace of mind.

Last Updated: January 1, 2026 SSL Secured Translated into Bengali
How We Protect Your Information

The key pillars of kriya11's Privacy Policy at a glance

Encrypted Data Storage

All your data is stored with AES-256 encryption, making unauthorized access completely impossible. Security is our number one priority.

No Sale of Data

Kriya11 never sells your personal information to third parties. Your data is used solely to deliver our services.

Minimal Data Collection

We only collect the information strictly necessary to provide our services. Collecting data beyond that goes against our policy.

Your Control

You have the right to view, correct, or delete your personal data at any time. Simply reach out to our support team to submit a request.

Cookie Transparency

We clearly disclose which cookies are in use and why. You can manage cookie preferences directly through your browser.

International Standards

Our Privacy Policy follows international data protection standards. Your information is safeguarded with the highest level of security.

Our Commitment: At kriya11, your privacy is our top priority. This policy provides a full and transparent account of how your information is handled.

1 Introduction

Kriya11 (kriya11.click) is one of Bangladesh's most trusted online betting and gaming platforms. We believe that protecting our members' personal information is both an ethical and legal responsibility. This Privacy Policy clearly explains what data we collect, why we collect it, and how we keep it safe.

Please read this Privacy Policy carefully before using the kriya11 website or app. By accessing or using the platform, you agree to this policy. If you have any objections, please refrain from using the platform and contact us.

This Privacy Policy is Terms & Conditionsan integral part of. Reading both documents together will give you a complete picture of your relationship with Kriya11.

2 What Data We Collect

Kriya11 only collects information that is necessary to provide its services. Collecting excessive or unnecessary data goes against our policy. We primarily gather two types of information:

Data Type Example Why It's Needed
Identity Information Name, date of birth, NID number Age Verification & KYC
Contact Information Email, Mobile Number Account Verification
Financial Information Payment methods, transaction history Deposits & Withdrawals
Technical Information IP address, device information, browser Security & Fraud Prevention
Usage Data Gaming history, betting records Service Improvement

Full credit or debit card details are never stored on our servers. Payment information is sent directly to our payment provider's secure servers.

3 Methods of Data Collection

Kriya11 collects information in several ways. You have the right to know about each method:

  • Provided directly: Information you provide directly during registration, KYC forms, or when contacting us.
  • Automatically Collected: Through cookies, log files, and tracking technologies while you use the platform.
  • From third parties: Confirmation details required from payment providers or identity verification services.
  • Public Sources: Verification data sourced from government databases as required by legal obligation.

No sensitive information is collected without your knowledge or consent. All collection practices are transparent and outlined in this policy.

4 Purpose of Data Use

All collected data is used only for specific and legitimate purposes. Kriya11 never misuses your information. We use your data to:

  • To create and manage your account
  • To complete age and identity verification (KYC)
  • To process financial transactions, including deposits and withdrawals
  • To provide customer service and support
  • To prevent fraud and money laundering
  • Managing bonus and promotional offers
  • To ensure the security of the platform
  • To meet legal and regulatory compliance obligations
  • To improve service quality and deliver a personalized experience

Your consent will be obtained before your data is used for marketing communications. You have the right to withdraw that consent at any time.

5 Data Sharing & Disclosure Policy

Kriya11 never sells your personal data. However, information may be shared with third parties in certain specific situations. In each case, we share only the minimum data necessary:

  • Payment Provider: Authorized payment services including bKash, Nagad, and Rocket for processing transactions.
  • Identity Verification Service: Trusted verification partners for completing KYC.
  • Law Enforcement: Government authorities when required by legal order or obligation.
  • Fraud Prevention Services: Specialized services for platform security.

All third parties we work with are bound by strict confidentiality agreements. They may only use your data for the specific purpose agreed upon — nothing else.

6 Cookie Policy

The kriya11 website uses cookies. Cookies are small text files stored in your browser that help improve your experience on the platform. We use three types of cookies:

  • Essential Cookies: To maintain your login session and keep core site features running. Disabling these cookies will prevent the site from functioning properly.
  • Functionality Cookies: To remember your preferences, such as language and theme settings.
  • Analytics Cookies: To understand how the site is used — which pages are visited most and where issues may occur.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may cause certain features on the site to stop working.

Session Cookies Persistent Cookies First-Party Cookies No Ad Tracking

7 Data Retention Period

Kriya11 does not retain data longer than necessary. Each category of data has a defined retention period:

Data Type Retention Period
Account Information For the duration of active account + 5 years
Transaction Records 7 years (legal obligation)
KYC Documents 5 Years After Account Closure
Support Contact 3 Years
Log Files 1 Year
Marketing Preferences Until consent is withdrawn

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

8 Your Privacy Rights

As a Kriya11 member, you have several important rights over your personal data. To exercise any of these rights, please get in touch with our support team.

Right to AccessThe right to know what information we hold about you.
Right to RectificationRequest correction of inaccurate or outdated information.
Right to DeletionRequest to delete data under specific conditions.
Right to Restrict ProcessingThe right to restrict the processing of your data in certain circumstances.
Right to Data PortabilityThe right to obtain and transfer your data elsewhere.
Right to ObjectRight to object to the processing of specific data.

We will respond to any request within 30 days. If a case is complex and requires more time, you will be notified in advance. Where data cannot be deleted due to legal obligations, the reasons will be explained.

9 Security Measures

Kriya11 uses state-of-the-art security technology to protect your data. Our security framework operates across multiple layers:

  • SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted.
  • AES-256 Encryption: Sensitive data stored in our databases is protected with strong encryption.
  • Two-Factor Authentication (2FA): Add an extra layer of security to your account with ease.
  • Regular Security Audits: Regular audits conducted by independent external experts.
  • Access Control: Only a limited number of staff can access your data, and every access is logged.
  • Firewall & DDoS Protection: For server and network protection.

Please note, however — no method of transmission over the internet is 100% secure. In the event of a security breach, we will notify you promptly and take the necessary steps in accordance with applicable law.

10 Third-Party Links & Services

Kriya11 works with a number of trusted third-party service providers to operate the platform. These include payment processors, hosting services, and analytics tools. Strict Data Processing Agreements (DPAs) are in place with every third-party provider.

These third-party services operate under their own privacy policies. We do not control those policies, but we ensure that all providers comply with international data protection standards.

11 Child Protection

Kriya11 services are strictly for users aged 18 and above. We never knowingly collect personal information from minors. If we become aware that a minor's data has been submitted to us, it will be deleted immediately and the associated account will be closed.

If you believe a minor is using Kriya11, please contact us immediately.

12 Policy Updates

Kriya11 may update this Privacy Policy at any time. For significant changes, a notice will be sent to your registered email or posted on the platform. The date of the latest update will always be visible at the top of this page under "Last Updated".

Continued use of the platform after a new policy is published will be considered your acceptance of the updated terms. We encourage you to check this page regularly.

13 Contact

Contact us for any privacy-related questions, requests, or concerns:

  • Email: support@kriya11.click
  • Live Chat: Chat icon at the bottom-right corner of the website
  • Duration: 24 hours a day, 7 days a week

We will respond to privacy-related requests within 30 days of receipt. For urgent matters, reach out via live chat for a faster response.

A Safe & Trusted Platform

Your Data Is Secure — Get Started Now

Now that you know kriya11's Privacy Policy, rest assured — your data is fully protected. Go ahead and open an account and enjoy the experience.

Data Secured
No Data Sales
SSL Encrypted
Your Control
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